Frequently Asked Questions

• Are you taking new patients?

  Yes!  We would love the opportunity to make you, your family and your friends a part of our family. Call today and make an appointment to find out how great, comprehensive dental care can change your life.

• I just want my smile to look good. What are some options to help the appearance of my smile?

  You are not alone. Your smile is the first thing people notice about you, and most people want their smile to be beautiful. You may only need a few minor adjustments or you may have concerns that need more attention. Either way, there are treatments that can give you the engaging smile you have always wanted. Your smile can be enhanced with simple whitening or bonding treatments, or if you need a little more extensive treatment, options such as porcelain veneers, crowns or bridges, gum contouring, periodontal therapy or a combination of these techniques are available to you. Base on your goals, areas of concern and the overall condition of your oral health, a treatment plan will be suggested for you. Contact us today for a complimentary smile evaluation to determine what course of action will produce the best solution for you.

• What is conscious sedation and do I need it?

  Many people suffer from severe anxiety when they visit the dentist. If this is you, then conscious sedation may be the right option for you. During conscious sedation you won’t be fully asleep, but you will have little or no recollection of the procedure. A licensed, medical anesthesiologist will come to our office to perform your sedation and monitor your vital signs throughout the procedure. A friend or family member should pick you up after your appointment, as you will be unable to drive yourself when your procedure is complete.

• Will it hurt when I have my procedure done?

  Your comfort is the highest priority. Painless, injection-free air abrasion fillings are offered whenever applicable, and nitrous oxide is available to help you relax. For most procedures, a mild, local anesthetic provides a pain free appointment. For some procedures, there may be some mild discomfort when the anesthesia wears off. In these cases, an over-the-counter pain medication is usually adequate.

• What is a crown and why do I need one?

  If you have a broken tooth or a tooth that needs repaired because of deterioration due to cavities or decay, a crown may be the option recommended to you. Tooth decay eats away at your healthy tooth structure in much the same way as rust eats away at metal. If this decay is not removed from your tooth, it will continue to deteriorate the tooth until removal of the tooth is the only option. In some cases, the decay can be removed while leaving behind a portion of the healthy tooth structure. A crown can then be placed on the healthy portion of your tooth. This allows you to keep your natural, underlying tooth structure while restoring the look and function of your smile. Most crowns are precision-milled porcelain or full metal, gold or silver, and they are customized to give you a natural, long lasting smile.

• Do you accept insurance? (MetLife, Aflac, etc.)

  We are not a participating provider for any insurance company.  We file insurance claims electronically as a convenience for our patients.  Our patients are responsible for payment of account balances not paid by insurance.

• What are your hours?

  Mon-Thurs 8am-5pm; Fridays 8am- 12pm

• Where are you located?

  Our offices are located at:
  1997 Hamilton Blvd
  South Boston, VA 24592

• Do you offer a payment plan?

  You are important to us. So, we offer monthly payment plans with our financial partner, Health Care Financing. Payment options will be tailored to fit comfortably into your personal or family financial goals so you can pay for your treatment.  We work with you to create the solution that meets your needs so you can have the beautiful, healthy smile you have always wanted.

• Do you see children? At what age?

  We would love for you to bring your children in! Typically, we would recommend you bring your children in beginning at one year of age. For more information, or to set up an appointment, please contact our offices.

• Do you use “laughing gas” (nitrous oxide)?

  Nitrous oxide is available to you for procedural concerns or anxiety upon request and may be used as needed to help you undergo the treatment itself. During your first appointment, we will time examining any concerns with you, and your treatment will be planned accordingly.

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